Contact Us
Questions about an order, a return, or a product? Email us and we’ll get back to you within one business day.
This is the fastest way to reach us. We read and answer every message ourselves.
Mailing address
SaltTrail / Cendrex LLC30 N Gould St Ste R
Sheridan, WY 82801
United States
Business hours
Monday – Friday, 9:00 – 18:00 (US Eastern). Messages received outside these hours are answered the next business day.
Order support
Include your order number (it looks like #ST1001) and we’ll pull up your order right away.
If something arrived damaged or isn’t what you ordered, let us know within 14 days of delivery and we’ll replace it or refund you in full.
Returns
You have 30 days from delivery to request a return on unused items. Start by emailing us with your order number — see our Return & Refund Policy for the full terms.
Wholesale & partnerships
Interested in carrying SaltTrail? Email us with “Wholesale” in the subject line and tell us a little about your store.
Company details
SaltTrail is a brand operated by Cendrex LLC, a US limited liability company.
All prices are in US dollars.
Questions about the kit?
Rigging, weights, line choice — ask us anything about punching heavy cover. We answer with specifics, not scripts.